Return Policy

Return, Refund & Cancellation Policy

Items purchased through Humanhaircentre.com CAN NOT BE RETURNED nor EXCHANGED

A: RETURNS

We guarantee all purchases made through Humanhaircentre.com.

  • Please note we do not offer Exchanges nor accept any returns upon purchase
  • We take pride in each of our products and are keen to know more about your decision to return our goods.

B: REFUNDS

  • A refund will cannot be claimed regardless of the situation or circumstance.

C: CANCELLATION

We understand that our customers may change their mind after pressing the ‘Buy’ button. In such an event, customers can cancel order within 30mins. No questions asked.

D: DAMAGED GOODS

Goods once damaged, used/ partially used will not be refunded. Human Hair Centre reserves the right to not comply with the refund policy if reasonable doubt exists in relation to:

  • Goods damaged – either by user or in transition
  • Goods partially used – reflecting partial use
  • Presence of malpractice or an intent or intention to do so

Items purchased through other retailers

We do not offer returns or exchanges on products purchased at locations other than humanhaircentre.com.

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